LoadStar Dumpsters Serves the Twin Cities Metro Area
hello@loadstardumpsters.com
(763) 300-9298
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Privacy Policy

LoadStar Dumpsters
Last updated: April 16, 2026

LoadStar Dumpsters (“LoadStar,” “we,” “our,” or “us”) respects your privacy. This Privacy Policy explains what information we collect, how we use it, how we protect it, and the choices you have regarding your information when you interact with our business by phone, through our website at https://loadstardumpsters.com, or by SMS text message.

By using our services, you agree to the collection and use of information in accordance with this policy.

1. Who We Are

LoadStar Dumpsters is a roll-off dumpster rental company serving the Minneapolis–St. Paul metropolitan area.

  • Business phone: 763-300-9298
  • Email: hello@loadstardumpsters.com
  • Website: https://loadstardumpsters.com

2. Information We Collect

We collect information that you provide directly to us when you:

  • Call our business line to inquire about a rental
  • Book a dumpster rental through our website
  • Send us an email, SMS, or contact form message
  • Sign up for our contractor program or Black Series branding program

The information we collect may include:

  • Contact information: name, phone number, email address
  • Service address: delivery location, placement instructions
  • Billing information: payment details (processed by our PCI-compliant payment processor; LoadStar does not store full credit card numbers)
  • Rental details: dumpster size, materials being disposed, rental dates
  • Call recordings and transcripts: calls may be recorded and transcribed for quality assurance, training, and consent documentation
  • Website usage data: IP address, browser type, pages visited, referring URL, and analytics data via cookies

3. How We Use Your Information

  • Provide, operate, and improve our services
  • Process and fulfill bookings
  • Communicate about your rental
  • Respond to support requests
  • Send transactional SMS messages you consented to
  • Maintain records of SMS consent
  • Prevent fraud and enforce terms
  • Comply with legal obligations

4. SMS Messaging Terms

4.1 Consent

By providing your phone number and verbally agreeing during a call, you consent to receive SMS messages from LoadStar Dumpsters. Consent is not a condition of purchase.

4.2 Program Description

We send booking links and related transactional information after inbound calls.

4.3 Types of Messages

  • Booking links
  • Follow-up messages related to your inquiry

4.4 Message Frequency

Typically 1 message per inquiry. Frequency may vary.

4.5 Cost

Message and data rates may apply.

4.6 Opt-Out

Reply STOP to unsubscribe. You will receive confirmation and no further messages.

4.7 Help

Reply HELP or contact us at 763-300-9298.

4.8 Supported Carriers

Compatible with major U.S. carriers including AT&T, T-Mobile, Verizon, and others. Carriers are not liable for delays.

4.9 No Sharing of Mobile Data

No mobile information (including phone numbers and consent data) will be shared with third parties for marketing. Service providers may access data only to support operations.

5. How We Share Your Information

We do not sell, rent, or trade your personal information. We may share it only in limited cases:

  • Service providers: vendors like hosting, CRM, payment processors, and SMS platforms
  • Disposal partners: to coordinate waste hauling
  • Legal requirements: when required by law
  • Business transfers: in mergers or acquisitions

We do not share phone numbers or SMS consent data for marketing.

6. Data Retention

We retain information as needed for services, legal compliance, and dispute resolution. Call recordings for SMS consent are kept at least four years.

7. Data Security

We use reasonable safeguards, but cannot guarantee absolute security.

8. Your Choices

  • Opt out of SMS: reply STOP anytime
  • Access your data: email us
  • Correction or deletion: subject to legal limits
  • Cookies: disable in browser settings

9. Children’s Privacy

We do not knowingly collect information from children under 13.

10. Changes to This Policy

We may update this policy and revise the “Last updated” date.

11. Contact Us

LoadStar Dumpsters
Phone: (763) 300-9298
Email: hello@loadstardumpsters.com
Website: https://loadstardumpsters.hypertek.dev

This Privacy Policy is provided for informational purposes and does not constitute legal advice. LoadStar Dumpsters recommends consulting with a qualified attorney to ensure full compliance with applicable federal, state, and local laws in Minnesota and any other jurisdiction where services are offered.